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How ka999 Handles Your Personal Information

This page sets out what data ka999 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and exactly what we do with it.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesYou can request your data at any timeCookie use disclosed clearly
ka999 How ka999 Handles Your Personal Information
REACH OUR TEAM

How to Contact ka999 About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold, or need to flag a concern about your account wallet details, our support team is here. Reach us through any of the channels below and include your registered contact number so we can locate your account quickly.

Team online

Live Chat

Open the chat widget on any page while logged into your account. Our support team will ask for your registered number to pull up your profile and data records.

Email Support

Send a message to our support address with your account details and the specific data request — such as a copy of your stored information or a deletion request.

Account Settings

Some data preferences, including marketing contact opt-outs, are managed directly inside your account settings under the profile section without needing to contact support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical controls and operational policies to keep your data accurate and protected. Here is how each area works in practice.

Payment Data Security Deposit records tied to JazzCash, Easypaisa or Raast transactions are stored with encryption. We keep only what is needed to match your deposit to your account wallet and reconcile withdrawals.
Cookies and Session Tracking We use session cookies to keep you logged in across browser tabs and to remember your lobby position when you return on a different device. You can clear cookies via your browser settings at any time.
Data Retention Period Account data is held for as long as your account remains active and for a reasonable period after closure, in line with financial record obligations. Support chat logs are retained for dispute resolution purposes only.
Requesting Changes or Deletion Contact our support team via live chat or email to request a copy of your stored data, correct inaccurate details, or ask about account closure and data removal where local law permits.

Common Questions About Your Data on ka999

These are the questions we hear most often about how your personal information is handled. If your question is not covered here, reach our support team directly.

No. Your JazzCash and Easypaisa transaction references are shared only with payment processors needed to confirm your deposit. They are never passed to advertisers or unrelated third parties.

Yes. Contact our support team through live chat or email with your registered account number. We will compile your stored data and respond to your request as quickly as we are able.

Cookies keep your session active, remember your lobby position and help us detect any unusual login activity on your account. You can manage or clear cookies through your browser settings.

We retain your account records for a period after closure to meet financial record and dispute obligations. Once that period passes, personal data is removed in line with our retention policy.

We log the transaction confirmation reference generated during a Raast payment, not your full Raast account credentials. Your mobile wallet PIN is never transmitted to or stored by us.

You can update your marketing contact preferences directly inside your account settings. Alternatively, ask our support team to remove you from promotional communications through live chat or email.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.